FAQ

Didn't you find everything you were looking for? Find all the answers below

Got questions?

1My flight is at 3am, can I still book?
Yes! We have drivers available at all hours as long as we you book in advance with enough time.
2My flights delayed, what happens next?
If your flight is delayed on the return trip your fixed price will still be valid as long as the flight is not delayed more than 1 hour. Anything over 1 hour is priced at our standard waiting time of 11p per minute. This allows us to cover the costs at the airport for waiting for your flight to arrive.
3How does airport pickups work?
Once you arrive and have your luggage, send a message to our driver and they'll meet you at the terminal. You'll have contact with your driver the day of the pickup.
4Who will my driver be?
Your driver will contact you 24hrs before your trip to confirm all vehicle and driver details
5Can I book other trips with Swift?
Yes! You can book advanced bookings with Swift as long as it's classed as long distance, for example we couldn't offer a booking on the same day for a trip that is within the same town or city but could offer one that's booked for the next day from Portsmouth to Southampton for example

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